- 10th YEAR ANNIVERSARY -

HELP

This page is Launching on the 8th - 

Please forward any queries you have in the mean time to orders@hansen-lydersen.com 

Here is a few most common FAQ. 

Q.Where is the salmon from? 

I source salmon from three different Norwegian suppliers from the cold North.
What they all have in common:

a. They are all family owned 

b. Have the best practises in the world on: welfare, environmental care, low stress harvest.

c. Reared with  1% salmon to 99% water Ratio. 

 

Q. How do I get the rewards / referral reward

You click the symbol on the bottom left of your screen ( bag with a heart ) and you can check your rewards, salmon stream balance and order details by logging into your account Or to start benefiting? create a free account here.

Where is the salmon from? 

i source salmon from three different Norwegian suppliers. What they all have in common:

a. They are all family owned 

b. Have the best practises in the world on: welfare, environmental care, low stress harvest.

c. Reared with  1% salmon to 99% water Ratio. 

What is the shelf life?

14 days from either pickup, local delivery or the day it was shipped. 

I don’t vacuum pack and only use zero chemical Greasproof paper to wrap. This paper is important for the shelf life and allows the salmon to breath. 

if you do freeze the salmon. Please do so in the paper supplied and then put it in a sealed plastic bag. 
Defrost in paper in fridge. Change paper after defrosting. You can use Greasproof paper from your local supermarket. 

Q. Traveling with the salmon? 
did you know that whool is the beat insulator? 
wrap a sweater around and your set to go. 
I travel with salmon as hand luggage all the time!

I have special travel gear available for purchase. Get it ouch or check back in later to purchase from my shop

Q. What is I have a problem with my order, delivery or any urgent queries? 

I am creating a new system that will allow you to speak to me through an alarm button on my website. 

for all other queries please email. 

 

 

if you need more info: email.
Ole@hansen-lydersen.com